DELIVERY & RETURN

How can I place an order?

You're in the right place!
Our products are available for sale directly from our website if you're ordering for individual use. Browse our shop page, add items to your cart, complete your order through our secure checkout, and we'll deliver straight to your door in a jiff!

How can I track my order?

Checking your email is the best place to start! You should receive a shipping confirmation email with tracking information once your order has been processed and dispatched generally within 24 business hours after an order is placed).
However, if you didn't receive your shipping confirmation email or need further help tracking your order, please email or call us with your order number handy and we will be happy to assist.

Do you accept product returns or exchanges?

We proudly offer a Superfood Promise Guarantee: We strive for 100% customer satisfaction and want you to love our products as much as we do!
We will accept returns for any reason on product bought directly from our website for up to 7 days after receipt. We will refund your purchase price less return shipping charges.

If you purchased from a retailer, please contact that retailer with your return or exchange request. If you have a damaged product, please contact us for assistance.

How long will my order take to ship?

We strive to process all orders within 24 business hours from the time they are placed. Once processed, you should receive your order within 2-3 working days

How To Return An Item?

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 2 days of your purchase.

 Please email support@olenutrients.com to request a refund and we will assign you a tracking #.

If your item is deemed defective or damaged and your eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.